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	<title>Andy Online &#187; Stupid Customers</title>
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	<link>http://andyonline.org</link>
	<description>Another entry in the blogosphere from a completely insane individual.</description>
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		<title>Actual Voicemails #2</title>
		<link>http://andyonline.org/2007/12/actual-voicemails-2/</link>
		<comments>http://andyonline.org/2007/12/actual-voicemails-2/#comments</comments>
		<pubDate>Fri, 28 Dec 2007 23:33:44 +0000</pubDate>
		<dc:creator>andy</dc:creator>
				<category><![CDATA[Stupid Customers]]></category>

		<guid isPermaLink="false">http://andyonline.org/?p=6</guid>
		<description><![CDATA[This is actually one of my favorite voicemails. It&#8217;s kind of sad that someone could be so mad at the world that they feel they have to take it out on a company voicemail system. This gentleman also left a message for our billing department where he called them &#8220;dumbo&#8221;. He&#8217;s a real class act. [...]]]></description>
			<content:encoded><![CDATA[<p>This is actually one of my favorite voicemails.  It&#8217;s kind of sad that someone could be so mad at the world that they feel they have to take it out on a company voicemail system.  This gentleman also left a message for our billing department where he called them &#8220;dumbo&#8221;.  He&#8217;s a real class act.</p>
<p>This is also a classic case of &#8220;not leaving any identifiable information in the message so we can&#8217;t contact you&#8221; message.  Have I told you how much I love these.  I swear, my job would be so much easier if all of my voicemails were like this.  I would set up my voicemail to delete messages as soon as they came in.  It would be great.</p>
<p>After these two voicemails we never heard from him again.  Which is awesome since he would be a headache of a customer.</p>
<p>At any rate, I hope this gentleman has sorted out is unhealthy hostility toward ISP&#8217;s and has found a healthy outlet for his anger, because yelling at a company before you become their customer accomplishes little.</p>
<p>Have a listen.</p>
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		<title>Actual Voicemails #1</title>
		<link>http://andyonline.org/2007/12/actual-voicemails-1/</link>
		<comments>http://andyonline.org/2007/12/actual-voicemails-1/#comments</comments>
		<pubDate>Tue, 04 Dec 2007 03:48:16 +0000</pubDate>
		<dc:creator>andy</dc:creator>
				<category><![CDATA[Stupid Customers]]></category>

		<guid isPermaLink="false">http://andyonline.org/?p=3</guid>
		<description><![CDATA[I work for a small internet company that provides internet access as well as web hosting services. Part of my job is tech support. I talk to some &#8220;interesting&#8221; people with &#8220;interesting&#8221; problems, and I&#8217;d like to share some of the actual voicemails that I have had to answer. My first example is from a [...]]]></description>
			<content:encoded><![CDATA[<p>I work for a small internet company that provides internet access as well as web hosting services.  Part of my job is tech support.</p>
<p>I talk to some &#8220;interesting&#8221; people with &#8220;interesting&#8221; problems, and I&#8217;d like to share some of the actual voicemails that I have had to answer.</p>
<p>My first example is from a customer I&#8217;ll call &#8220;Gretchen&#8221;.  When I first listened to this message, I thought there was something wrong with my phone or the voicemail system.  When I finally talked to her, I realized that I was wrong.  What you hear on this message is exactly what it was like talking to her live.</p>
<p>This message is also an example of one of my favorite kinds of voicemails, the &#8220;leave absolutely no information about yourself so it&#8217;s impossible to call you back&#8221; messages.  I like these simply because most of the time I can simply delete them.  If you don&#8217;t tell me who you are, I can&#8217;t call you back.<br />
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