Andy Online

This is actually one of my favorite voicemails. It’s kind of sad that someone could be so mad at the world that they feel they have to take it out on a company voicemail system. This gentleman also left a message for our billing department where he called them “dumbo”. He’s a real class act.

This is also a classic case of “not leaving any identifiable information in the message so we can’t contact you” message. Have I told you how much I love these. I swear, my job would be so much easier if all of my voicemails were like this. I would set up my voicemail to delete messages as soon as they came in. It would be great.

After these two voicemails we never heard from him again. Which is awesome since he would be a headache of a customer.

At any rate, I hope this gentleman has sorted out is unhealthy hostility toward ISP’s and has found a healthy outlet for his anger, because yelling at a company before you become their customer accomplishes little.

Have a listen.

I work for a small internet company that provides internet access as well as web hosting services. Part of my job is tech support.

I talk to some “interesting” people with “interesting” problems, and I’d like to share some of the actual voicemails that I have had to answer.

My first example is from a customer I’ll call “Gretchen”. When I first listened to this message, I thought there was something wrong with my phone or the voicemail system. When I finally talked to her, I realized that I was wrong. What you hear on this message is exactly what it was like talking to her live.

This message is also an example of one of my favorite kinds of voicemails, the “leave absolutely no information about yourself so it’s impossible to call you back” messages. I like these simply because most of the time I can simply delete them. If you don’t tell me who you are, I can’t call you back.