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Archive for December, 2007

Actual Voicemails #2

Friday, December 28th, 2007

This is actually one of my favorite voicemails. It’s kind of sad that someone could be so mad at the world that they feel they have to take it out on a company voicemail system. This gentleman also left a message for our billing department where he called them “dumbo”. He’s a real class act.

This is also a classic case of “not leaving any identifiable information in the message so we can’t contact you” message. Have I told you how much I love these. I swear, my job would be so much easier if all of my voicemails were like this. I would set up my voicemail to delete messages as soon as they came in. It would be great.

After these two voicemails we never heard from him again. Which is awesome since he would be a headache of a customer.

At any rate, I hope this gentleman has sorted out is unhealthy hostility toward ISP’s and has found a healthy outlet for his anger, because yelling at a company before you become their customer accomplishes little.

Have a listen.

What Would Jesus Buy?

Thursday, December 27th, 2007


This film is an examines the commercialization of Christmas by following Reverend Billy and the Church of Stop Shopping on a nationwide tour preaching the gospel of not shopping. The go into big box retailers, malls, even Disneyland and begin and begin to tell the shoppers that consumerism isn’t everything.

I found this film very interesting. A big reason that I wanted to see this film is the fact that I am anti-consumerism/anti-corporation myself. Reverend Billy’s approach to the whole situation was entertaining. It was funny to watch people reaction to him in his white suit being followed by a choir singing songs of popular hymns with new anti-shopping lyrics. At times it felt cartoonishly over the top. Because of this ridiculousness it seems that no one took them seriously, except security. They were kicked out of virtually every place they went.

One scene I found particularly poignant. Rev. Billy is on the main street of a small town and goes into a mom and pop clothing store to buy a sweater. He chats with the store owner for awhile. The store owner tells him that there are now 2 Walmarts within 20 miles from the store and that they are having a significant impact on his business. He said that the business has been in the family for over 100 years. He told his sons that they shouldn’t work there. There won’t be much of a business to run in the future.

Overall Score: 3/5 stars.

Actual Voicemails #1

Monday, December 3rd, 2007

I work for a small internet company that provides internet access as well as web hosting services. Part of my job is tech support.

I talk to some “interesting” people with “interesting” problems, and I’d like to share some of the actual voicemails that I have had to answer.

My first example is from a customer I’ll call “Gretchen”. When I first listened to this message, I thought there was something wrong with my phone or the voicemail system. When I finally talked to her, I realized that I was wrong. What you hear on this message is exactly what it was like talking to her live.

This message is also an example of one of my favorite kinds of voicemails, the “leave absolutely no information about yourself so it’s impossible to call you back” messages. I like these simply because most of the time I can simply delete them. If you don’t tell me who you are, I can’t call you back.